The Most Powerful Word
Simply addressing the customer by name makes for a much more productive interaction that can make all the difference.
Simply addressing the customer by name makes for a much more productive interaction that can make all the difference.
San Antonio, Houston dealerships bought by different auto groups.
Affordability metrics improved in May as lending costs ebbed, finances flowed more freely.
Study shows top pet peeves, along with drivers’ secret judgments about other motorists.
Executive joined the company in 2010 and helped build its reputation in the industry.
Every car segment saw increased depreciation last week.
Annual event to be held at Lansdowne Resort in Virginia, Aug. 19 to Aug. 20.
Northwest Chrysler Dodge Ram Jeep underscores demand for dealerships in high-growth, densely populated markets, says broker Kerrigan Advisors.
When it comes to the shopping experience, study shows they gravitate to nontraditional features, services.
May deliveries hit two-year-plus high as volume trims a little off supply.
China sales surpassed U.S. brands for first time as Europe sees most growth and SUVs gain biggest market share to date.
May mix of conditions shows year-over-year loosening by most measures.
But despite rate hikes, insurers can gain trust by managing expectations.
Survey shows passive warnings to curb growing fatalities would fly, as would stronger measures.
There are steps you can take to protect your dealership.
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